The Premier Single-Supply Source
Addressing the management of high volume SKUs, customers, and transactions with low effort.
Pearlgreen, located in New Rochelle, NY, is a provider of MRO supplies to high-rise condominium complexes and contractors. They use a diverse catalogue of products to help customers maintain buildings with products ranging from simple solutions like light bulbs to heavy-duty equipment like pressure washers.
Company Name: Pearlgreen Co.
Company Location: New Rochelle, NY
Industry: Wholesale Distribution
Number of Employees: 57
Number of Users: 32
System/Process Replaced: Sales, Procurement, Inventory Management
With a diverse catalogue of products and a repository of customers, Pearlgreen’s problem was mainly analytical. They found their current systems did not allow for progressive thinking when it came to demand planning, inventory visibility, and managing high volumes of orders. Pearlgreen required a robust ERP system that could drive their business for the next few decades by creating general operational efficiencies that could allow them to focus on their more important tasks. They wanted a system that could help them operationally and could help them continue to grow their business.
Pearlgreen’s issues were mostly due to their extremely high volume of customers, orders, items, and pricing variations. With this came a need to track loyalty programs, stock levels, pricing, contacts and bulk invoicing (to name a few). Appficiency implemented several customizations so Pearlgreen could manage their volume in a painless fashion. Some included a re-order solution that allowed for ordering from a history of customer purchases, to manage high volume from repeat customers. Other solutions allowed them to maintain constantly changing customer data, frequent changes in item pricing, and ordering promptly based on item stock levels.
Top Three Wins
End-to-end replacement of business system in 10 months.
Customizations to manage extreme volume.
A long-term relationship.