Expert Admin

We will be here for you throughout your business journey.

Increase Your NetSuite Knowledge With An Expert Partner

With our Expert Admin program, clients get to know NetSuite with help from a partner who can support ongoing business process enhancements and solve complex issues — because we know that a seamless transition post-go-live reduces time-to-resolve, retains the knowledge of your core business, and allows you to get more from your investment.

How Appficiency Can Help

Best-in-class consultants at your fingertips

Get a designated team to manage your NetSuite ERP, and access to resources to optimally support & enhance your system. Your Expert Admin Team works with you to understand the complexities of your specific NetSuite environment and touchpoints.

More than just a support team

Our team will provide technical consulting, knowledge sharing, and advice on how to configure, troubleshoot, and operate your solution. With our expertise, you can go well beyond standard maintenance and help promote faster issue resolution, increased usage, and enhanced ROI.

What’s Included

The program is designed to maximize your use of the NetSuite platform to help efficiently manage your present and future business. Our consultants perform periodic strategy reviews in addition to diagnostics. Our team of NetSuite experts provides training for end-users on any module or NetSuite oriented-topic, to help clients continuously build their internal capabilities and effectively onboard new users. The program includes:

  • Break/Fix
  • Advanced NetSuite Application Support
  • Advanced Reporting and Searches
  • Customizations & Support
  • Integrations & Support
  • Complex Solution Leveling
  • Strategic Consulting
  • Process Controls & Documentation
  • Change Management

What’s In It For You

The Expert Admin program accelerates time-to-value because your admin needs less training on your environment or prior decisions. You will have access to an extensive team for backup, developers, senior consultants, and even oversight from a director-level industry expert. Appficiency consultants have deep experience in balancing configuration vs customization vs training vs integrations. We provide advice and execution based on the entire suite, not just what you have purchased or considered. We interpret the roadmap better, understand releases more intimately, and know the best practices for customization’s and system processes. It also takes us up to a quarter of the time to get things done compared to a full-time in-house hire, and executives will spend less time managing your system.

Key Outcomes

Faster issue resolution.

Contact your designated consultant directly.

Increased productivity. 

Work with a designated expert who can help you get more done, faster.

Improved ROI.

Make the most of your investment with your personal subject matter expert.

Proactive planning. 

Reduce likelihood of issues during releases and financial period transitions.

Greater satisfaction.

Partner with a recognized industry leader for an optimal customer experience.

Proactive vs Reactive Support and Strategic Guidance
Scheduled Planning and Strategy Sessions